Magic Wand FAQ
SOME FREQUENTLY ASKED QUESTIONS AND (HOPEFULLY) THEIR ANSWERS!
Do your wands really work magic?
This is our most frequently asked question, and, perhaps, the most difficult to answer! It all depends on how much you believe in magic. If you're a naturally magical person, our wands will help to focus your abilities. But remember that the instrument of magic is only as good as the witch or wizard using it!
Where are your magic wands made?
All of our magic wands are made by craftsmen and women in Britain - the home of J.K.Rowling and Harry Potter, J.R.R.Tolkien, Philip Pullman, Merlin and Arthur, Peter Pan, and hundreds of other great magical characters! In fact, your could say that our items are made in the home of magic and that's what makes them so good!
Did you know???
Did you know that the majority of US based on-line wand retailers do not make their own wands? Did you know that they import them by the container load from India? That's right! Not quite as "handcrafted by their master wandmakers" as they'd like you to believe! Now it's not our place to lecture anyone about child labour, low wages, & long working hours. Let's just say that here at the Magic Wand Shop, our wands are guaranteed handcrafted in England by real master wandmakers. Our presentation boxes are also handmade in England. That's what makes the difference and The Magic Wand Shop so special.
Do you ship your wands to the USA?
Yes we do. In fact around 50% of all our customers are in the USA. Just order your wands in the normal way.
This applies to ALL orders outside of the UK. We ship world-wide and you don't have to do anything special when ordering!
What's the US Dollar price of your wands?
£1 roughly equals $1.75. Therefore a wand costing £15.50 would cost $26. Shipping at £5.50 would cost $9.00. Please note that this is only a rough estimate and you should check the exchange rate on the day of ordering if you need an exact figure. The Magic Wand Shop does not set the exchange rate! Nor do we profit from a high or low exchange rate. The credit card company pays us the same amount however high or low the exchange rate may be!
If you order online via this web site using a credit card, the credit card company will do all the math for you! Phew! You can pay by paypal. Just send me an email and I will send you a paypal invoice so that you can pay instantly.
Please note that we only accept credit card payment for all orders from overseas via paypal. Please do not send personal checks, money orders etc. from overseas - we are unable to process them.
Do you have a shop that I can visit?
Unfortunately not. The Magic Wand Shop exists only on the Internet and in all our imaginations!
How long do orders take to arrive?
Orders from the UK will generally arrive within 4 working days - we post all orders First Class Recorded. However some of our products are often made specifically for the person ordering them and may take a day or two longer to arrive.
Orders from the USA & overseas will normally arrive in about 4 - 6 days, but please be patient and allow up to 14 days.
If you still have a question that we haven't answered, please feel free to drop us an email.or telephone us on 0208 393 5151 overseas: 0044 208 393 5151.
PLEASE NOTE: All of our magic wands are handcrafted from wood in England. Don't be fooled into purchasing a "replica" wand made from plastic or "resin" (a polite word for plastic) at twice the price! Our wands are the best & most authentic young wizard wands available.